In business, you need clear structures to work well and boost output. Two terms come up often: "business processes" and "workflows." They share links but differ in purpose. This difference matters for managers and process improvers.
What is a Business Process?
A business process is a series of steps that an organization follows to reach an outcome. Each step hinges on the one before it. The process moves from a starting input like raw data to a final output such as a finished product or service.
Take air travel as an example. A passenger books a ticket. Next, they check in, drop off baggage, and pass through security. These linked actions ensure that the passenger gets on the plane.
Modeling Business Processes
Business processes are shown with models that place each step close to its trigger. A trigger is an event that starts the process. For example, a flight booking can trigger the actions that get a passenger ready to fly.
What is a Workflow?
A workflow is a part of a business process. It focuses on a few tasks that show how data moves and tasks are automated. It connects specific steps that are easier to control and watch.
Return to the air travel example. Here, the workflow starts when a passenger books a ticket. It then directs check-in tasks by linking data and actions. It does not cover the full airport experience like parking or luggage handling. Instead, it nails down data entry and status checking.
The Elements of a Workflow
A workflow shows three clear parts:
- Control Flow: It links tasks in the order they occur.
- Data: It links the types of information at each step.
- Resources: It links people to the tasks they must do.
For instance, in our airport workflow, each task follows in a controlled order. The model links the movement of data from booking to check-in.
Integration of Business Processes and Workflows
Business processes and workflows work as linked parts of a whole. Business processes build the structure for major tasks. Workflows join in to streamline tasks that are easy to automate. In many organizations, processes drive the creation of goods and services. Workflows join these processes through IT systems that track and manage details.
Conclusion
Knowing both business processes and workflows helps a company refine its work. A business process covers the whole task, while a workflow hones in on specific parts. This clear view lets teams shape better strategies. Whether you lead a team or work within one, knowing these linked terms helps you improve day-to-day operations.
